May 6, 2025 – The CBSA has received numerous inquiries on the Importer Records program in CARM. As of October 21, 2024, importers who are maintaining records outside of Canada or not at their place of business in Canada will not be issued an importer account (RM) unless the BSF900: Agreement to maintain records elsewhere than the place of business in Canada has been completed and submitted in the CARM portal. (For more details, refer to Memorandum D17-1-21: Maintenance of Records in Canada by Importers.) Note that records must be kept in Canada, the USA or Mexico. Canaan Transport can assist customers who would like to store their records in Canada for this express purpose. Please contact us for more details.