July 30, 2018 – Facebook and Yahoo are the ways to contact COSCO following the cyber-attack that struck its Americas operations.COSCO was hit by a ransomware attack on its Long Beach terminal last week that spread through to its Latin American operations. The company is providing little detail on the attack, but has told customers it has “reliable confirmation” that networks in its other regions are secure. As of Monday, communication remained problematic. COSCO placed an FAQ section on its Facebook page that includes email addresses unaffected by the attack, including Yahoo and gmail addresses. And some customers are contacting COSCO via Facebook. COSCO Canada operations have been equally affected.